Bryan Z.

Joined 3 months ago

They will scam you when it's time to renew. I recently moved to MA from LA. I signed a 6 month lease with Liberty Park Apartments. As the lease came up to renew, I asked for a quote for a 1 year lease. Liberty Park apartments tried to charge me $400.00 more than the rate advertised on their web site for my apartment. I understand rent eventually goes up, but they should not be taking advantage of their customers by charging more to loyal tenants who live in the apartment than advertised on their web site.

When I initially signed a 6 month lease I was told by Tiffany that I would pay slightly higher rates because I was asking for a 6 month lease, she indicated that I would "definitely" see a decrease in rent when if I signed a 12 months lease at the end of the 6 month period. Imagine my shock when the quote for a 12 month lease was 400 higher than the advertised rate, and higher than I was currently paying. I asked why my rent was going up, Tiffany told me "there is always an increase in rent". I again asked why I was being charged $400 more than the advertised rate, they offered to reduce my quote by less than a hundred dollars, but refused to honor the advertised rate. I argued with the management for two months before my lease expired. I have discussed this matter with Liberty Park management (Tiffany and Dianna) , as well as the Regional Manager (Stacey). None of the members of the Liberty Park/ Equity Residential team were willing to offer me the rate they advertised when I initially contacted them. This company is taking advantage of the fact that I am already living in their complex to charge me more rent than they advertise to new tenants.

Equity Residential and Liberty Park Apartments pulled a Bait and Switch on me, I hope everyone sees this and thinks twice before they move into any property owned or managed by Equity Apartments. This company is TERRIBLE to deal with. They have pulled this scam on multiple residents. They bait the resident in with one rent, then SWITCH the rent to a higher than advertised rate once the resident has moved in and time comes to sign a new lease.

DO NOT rent any Equity Residential apartment. They will try to scam you when you lease comes due.

Doesn't Recommend

marco p.

Joined 1 year ago

Management Sucks. Property manager changed to a new one this year, Dianna. She is AWFUL! She has no respect for people.

Renter beware. Factor in at least $300 for utils/mo. Watch out for rent increases as well - they will drain you if they can.

Oh and the shuttle is a joke - takes at least 20 mins in the a.m. to get to the T. And you have to share the shuttle van with fat 300 lb people.