269 Washington St, Wellesley Hills, MA | Directions 0248142.312880 -71.274005
Great selection, convenient prices, and excellent customer service – After an exhausting search of bridal dresses, I finally came to Designer Bridal Outlet. I bought my gorgeous designer wedding gown there and it was a great success on my wedding day. The dress collection contains a variety of designer dresses which come from runway/trunk shows and in excellent condition, either new or just worn for the shows. The store has an excellent selection of veils which can be color matched. The dresses are dry cleaned and pressed before pickup. Think high class designer dresses and service at significantly lower prices. The owner Joannie and her assistant are very nice and helpful. Joannie bent over backwards to get my last minute blusher in time. Excellent service. I highly recommend this place.
good service, bad return policy – very good service, they help you in and out of the gowns and have very good recommendations if you're not sure what you're looking for. when i visited in spring 2006 they had a ton of unique and gorgeous strapless dress, but not much v-neck, which was what i was looking for.
After a couple hours i finally found a wonderful silk strapless dress that fit perfectly. Sales lady was very convincing, and i bought it. I definitely had a good experience at the shop-- the changing area is cozy and fitting area is tucked away from the entrance door and windows-- and I was excited with the dress I bought.
However, the next day, i unexpectedly found an even better dress (v-neck) for $500 less at a different place, and ended up returning the silk dress.
the return policy is that within 3 days you can cancel your purchase. No refunds are issued, instead they give you store credit for the 25% deposit you made at the time of purchase. However, the shop doesn't sell much besides dresses-- veils and some small selection of jewelry, but no shoes or bridesmaids dresses! Like most people, I'm not planning on getting married again! so my 25% deposit is now basically the price of my visit to the store :( I had agreed to the return policy (they were upfront and not trying to trick me or anything), but afterwards, I can't help thinking it wasn't very forgiving.
I hope to order an expensive veil there to make use of my store credit. :) However, the moral of the story is: when shopping for wedding gowns, buy the dress you are 99% sure you want to wear on your wedding day. Listen to the saleswomen but listen to yourself first!
Weddings are about Happiness! – Maybe it was just the weather, but the day that I went into this shop was the worst day of my dress search. The person who was helping me, who happened to be the owner, was not helpful or informative and made it a completely uncomfortable experience and repeatedly made inappropriate comments. I hightly recomment to go some where else!
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