Rite Aid

Doesn't Recommend

sha w.

Joined 1 year ago

They almost overdosed my BABY!!!. My hospital called in a prescription on 3/27/2012. I called to confirm the prescription was ready for pick and was told yes. Upon arrival to collect the medicine for my 1 year old son. The employee told me to "come back tomorrow" when I explained that I was told he needed to start the medicine tonight I was told "we don't carry the medicine they will see what they can do" I was then made to wait 2 HOURS. After waiting the two hours and making it clear that they told my sons dr and myself that the perscription was available and ready and I would NOT leave with out it, the prescription was finally filled with what I was told was a "substitute". As paying for the medicine I read the label and then confirmed it was the exact medicine on my copy of the prescription. The pharmacy cashier told e they needed to determine if there was "greater need" for the medicine then my prescription since that was their last bottle!!!!

What could be a greater need then a BABY??????

After giving my son the medicine for 7 days out of his 10 day course the medicine ran out. When calling my doctor for a refill for the remaining days they went over the course and amount with me and the pharmacy printed THE WRONG AMOUNT ON THE BOTTLE. So my son essentially was being overdosed on medicine for 7 days!!!!

This is inexcusable and could have resulted in DEATH of my child.

Recommends

Robyn Galbos

Joined 10 years ago

Drugstore offers personal-care and household products plus convenient online prescription refills.. In Short
Debuting in 1962 as Thrif D Discount Center in Scranton, Pa., this drugstore chain became known as Rite Aid in 1968, and today is one of the largest in the nation. In addition to a pharmacy, each store carries a wide variety of health-care and household items--from nutritional supplements to cleaning supplies to snack foods. Flu clinics are held at various locations throughout the flu season.