Randolph >La Novita Salon & Spa
“went to La novita when it was not renovated,but the people were pleasant, and professional.”
Customer since 1999.
Customer since 1999 (the days when it was really small and not updated).
Stylists are fabulous!!! I go to Kerrie -luv her! I know that Anthony and his wife have worked hard at making this business a success -and they work at the smallest details. I admire that.
Awesome services. People have given me weird looks because I live in Malden, but go to Randolph to get my hair and pedicure. I go to LaNovita because I like the atmosphere, the workers are friendly, the services I've used have been awesome, and the free parking.
Nothing but comfortable and relaxing. The whole feel of this salon is customer satisfaction. Yes, you may wait 15 minutes for your stylist, but are you not asked if you would like a free glass of wine, a cup of coffee, etc? If that's not customer service then I'm not really sure what is I suppose? From the relaxing and beautiful wash room to the computer station, it seems to me that La Novita has done nothing but try to make the salon a convenient, comfortable, relaxing place where clients can come and not worry about a thing! Unlike other salons where the washroom is a frenzy of people chatting, La Novita tries to make this a relaxing process- If that offends you- you need to have your hair done somewhere where the concern of the stylists is getting you in and out of the salon and making another dollar- not to assure that you are relaxed.
The professionalism at la novita salon & spa is what makes me return again and again. They took time to get to know me over the few months I've been going to them, they keep meticulous notes on my likes/dislikes, and they treat me like royalty.
As a result, my skin went from 30% clear to 95% clear, my eyebrows are always fantastic, and I've had the most amazing massages. Every time I visit, they go above and beyond and always give me more than I expect. Melissa's bubbly personality permeates this spot.
I highly recommend this spa.
Love this spa. I love love love this Spa... It is almost like walking back into the "cool club" in high school. The owner is the same way! I have my favs but I can never remember their names. Good thing they keep a computer record. Spa treatments are amazing! I would high recommend.
never had a bad experience. I have been going to LaNovita for at least 4 years now and have never had a bad experience.
always comes out perfect. I see Lisa M. at the salon, She does my haircolor.. and she does an incredible job, My color always comes out perfect. She is A great asset to La Novita
highly recommend this place. This salon is great, my stylist, Tiffany, does my hair as well as both of my daughters. The owners are gracious, and I highly recommend this place for hair and massage. Lisa, massage, is strong and amazing.
This place is great!. My colorist, Tiffany does a great job. I've had other colorists there and so have my friends, and I've never seen a bad color job from LaNovita. Yes, it can be costly, but like they say, "you get what you pay for".
truly a perfectionist!. I received an amazing haircut. She took the time to consul with me, asked me question about my hair no one has ever asked me before. now, I travel like a rock star! I get so much attention. She is truly a perfectionist!
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