(617) 424-6676

9 Newbury St Ste 3 (Berkeley Street)
Boston, MA 02116 42.3526 -71.0716

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Neighborhoods: Back Bay, Back Bay East

mariorusso.com

Hours:

Mon-Fri 9am-7pm

Sat 8am-5pm

Sun 11am-5pm

Last updated 2.19.11

Category:

Beauty Salons , Day Spas , Hair Care , Cosmetics , Hair Removal , Manicures & Pedicures

Payment Methods:

American Express , Cash , Visa , MasterCard

Cosmetic Services:

Wedding Make-Up

Hair Care Services:

Hair Coloring , Hair Extensions

Editor's Tips

What People Are Saying About Salon Mario Russo

Featured Review

Contributor

Contributor

In Short – Considered by many to be the best hair salon in town, Mario Russo caters to Boston's power crowd. The chic salon fits in with its upscale neighbors--the Ritz, Cartier and Akris.The services are fairly basic, from highlights to straightening. They do branch out to makeup and nails however, so it's a good spot to get ready before a night on the town.

Editor's Tips

Save Money:
While a haircut with Mario himself is probably the priciest cut in town, you can also get a reasonably priced cut from a more novice stylist.
The Extras:
Mario Russo is also one of the few local salons that gets accolades in national magazines such as Vogue and W.
ambiance
75.0% positive
  1. “They are all so attentive to me even if they are not doing my hair, the atmosphere is professional, friendly, relaxing, and caring.”
  2. “The atmosphere is inviting and the location is simply divine, I mean really 1st block of newbury street does it get any better than that?”
  3. “And the atmosphere is very uncomfortable.”
  4. “The salon is so cozy and warm and his team of stylists are wonderful.”
return potential
0.0% positive
  1. “After spending $80 on the worst haircut in recent memory, I will surely never go back.”
  2. “And if Rosanna's speedy hair-cutting technique made her job look suspiciously "easy" to you, to the point where you'd complain about it on here as an outrageously overpriced cut based on PACE alone, then you should probably reevaluate your hair priorities”
service
78.94999980926514% positive
  1. “Michael was equally creative and attentive to my style on that first visit.”
  2. “Rosanne Lopez- very patient, understands color, excellent customer service orientation”
  3. “The staff is great!”
  4. “First - just read the review below this one re: front desk staff - COULD NOT AGREE MORE - VERY nice and SUCH a big improvement.”
  5. “the receptionist i talked to on the phone was rude and rushed me off the phone, my haircut sucked i had to get it fixed, a waste of $90, and i was there for 2 hours for just a cut I was really suprised at the salon's attitude overall.”
  6. “nail/hair. Got a nasty massage about 10 minutes later from same manager telling me she cancelled the appoinment again and that we should not try any more tricky stuff.”
  7. “great haircut and excellent service”
  8. “They are all so attentive to me even if they are not doing my hair, the atmosphere is professional, friendly, relaxing, and caring.”
  9. “Everyone is so friendly and helpful that works there.”
  10. “went in for a facial (which was wonderful) however the staff at the front desk was so rude.”
  11. “got great advice and very professional service.”
  12. “The people at the front desk were warm and courteous, and the shampoo station was excellent (great scalp massage!)”
  13. “The people at the front desk are very helpful front desk and make sure that everything is going well.”
  14. “Truly amazing staff !”
  15. “The front desk was very friendly and even helped me choose a restaurant for dinner that evening.”
  16. “The service all together is great.”
  17. “Very good job and very good customer service.”
  18. “I'm there every six weeks and whether I'm doing the same cut and color or looking to try something new, I can always count on getting the best advice and the best service.”
  19. “Terrible customer service & staff was so rude.”
value
83.33000183105469% positive
  1. “And if Rosanna's speedy hair-cutting technique made her job look suspiciously "easy" to you, to the point where you'd complain about it on here as an outrageously overpriced cut based on PACE alone, then you should probably reevaluate your hair priorities”
  2. “So not worth it- my haircuts were good but not worth the attitude.”
  3. “had a great experiance and it's worth it.”
  4. “Not a good value”
  5. “New stylists at this salon are a great value.”
  6. “Great cut great price cute stylist!”
wait time
0.0% positive
  1. “nail/hair. Got a nasty massage about 10 minutes later from same manager telling me she cancelled the appoinment again and that we should not try any more tricky stuff.”
5 Star Rating: Highly Recommended

03/19/11

Amanda Johnson -colorist

by allisonhp at Citysearch

Amanda has been taking care of my color and glosses for almost seven years. I have lived in Boston for twenty years and have never been so happy with a my hair or stylist. I have long brown hair with some grays in it and she has kept it fully covered, shiny, and VERY healthy! I frequently get compliments on my hair and people are always surprised when I tell them it's been treated. I have five close friends who also see Amanda and they are ALL long haired blondes. They're color is as all natural as can be and each is glow-y, healthy, and perfectly suited to her face . We all have different lifestyles - social, philanthropy, working mom, and stay-at-home. No matter, Amanda keeps all of our hair looking pretty, we feel great, and we all love her. Amanda is smart, fun, very talented, and very knowledgeable about her work. I highly recommend going to see her, but call early - she's busy!

5 Star Rating: Highly Recommended

11/12/10

Jonathan DeMar is back!!

by specialkaj at Citysearch

So happy to see Jonathan DeMar and Tim Kelley are back on Newbury Street. Two spiffy guys with loads of talent. I moved from Swampscott to Brookline and must have tried 3 or 4 hair salons. None felt right, or knew how to cut hair that matched my face and age. Then, I lost my hair due to chemotherapy. When my hair came back it was a bit different and I didn't know what to do with it. I saw a lady at my church who always has a beautiful cut and color. She gave me Jonathan's number. He was great with my 1" curly greyish hair and four years later, great with my beautiful shoulder length blonde silvery hair. Also a nice guy to gab with and ALWAYS on time. Yes, a hair dresser who is on time too!

THANK YOU Jonathan!!!

5 Star Rating: Highly Recommended

02/17/10

Amanda is a great colorist

by BostonBlondi , Citysearch Contributor at Citysearch

Amanda colors my hair and she does a great job blending my natural color with face framing highlights. I always love my hair when she does it. Not only that, but she is the most cheerful, happy person, and I love catching up with her while she does her thing. Mario Russo is a great salon because it isn't stuffy like many other places on Newbury (or in the Mandarin Oriental). Everyone is so friendly and helpful that works there.

  • Pros: personality and professionalism
5 Star Rating: Highly Recommended

01/21/10

They saved my hair ! Truly amazing staff !

by Angela Mancinone at Citysearch

I went into Mario Russo's after my usual hairdresser made a major coloring mistake in my home town in Western Mass. I heard about this salon through a friend who drives an hour and a half to get her hair done. I was extremely nervous to let anyone touch my hair as my last color caused so much breakage and loss of hair I thought I would have to let my colored blond look go and take a year off with my natural graying color. UGH. To say the least I was nervous and apprehensive about letting a complete stranger have a go. Within moments of walking into Mario Russo's I started to feel calm and confident that I had chosen a professional, creative salon. Heidi spent a half an hour just talking to me to get an idea of my hairs history, feeling and touching the hair to determine texture, damage, analyzing and generally coming up with a course of action. I sat back and let her do whatever she thought best. The result was amazing. Not only did she treat me with kid gloves, her knowledge of what chemicals would be safe to use on my severely damaged broken hair as well as treatments done in salon and a program for what products to use daily at home. That was 3 months ago. I've since returned for my second color and I have to say my hair has never looked so beautiful, so natural and the best part it looks so healthy, shiny and full of body that I am complimented daily on my hair. I also have to comment on the cutting staff. Michael was equally creative and attentive to my style on that first visit. I had major breakage on the top of my scalp and my bangs had completely broken off. He created a lovely haircut that accented my features and hid the damage. Michael Your the Best !!! My second visit to the salon happened to be Michaels day off so I was referred to Leah. I was ready to maybe be a bit disappointed because Michael was so fabulous but was enormously pleased with her approach to her craft and the blowdry was so gorgeous I had to go out after a 2 hour drive home just to show off my gorgeous hair. What can I say? I love love this salon ! Mario, thank you for your incredible team of professionals, you've saved my hair ! I've already brought along a friend who needed serious help with her hair and she is estatic with her results. Truly 5 * service! Highly recommend !

  • Pros: Superior customer service, fabulous atmosphere
  • Cons: NO CONS...
5 Star Rating: Highly Recommended

11/23/09

best color!

by eyeDesign at Citysearch

Rossanne Lopez has been doing my hair for MANY years - She is amazing! She always spends time consulting with me beforehand about the color/cut. Many hairstylists in the past have dyed my hair too brassy or to light of a blond and the roots would grow back very quickly. Rossanne always works with me to make sure I get the ashy blond I love! And I don't have to go back every 6 weeks! She is a genius.

The Details on Salon Mario Russo

Place Categories:

  • creative salon
  • great cut
  • rude staff
  • very good customer service
  • very uncomfortable atmosphere
  • highly recommend salon mario russo
  • best hair color
  • equally creative michael
  • great stylist
  • recommending appropriate products
  • outrageously overpriced cut
  • warm people
  • great value
  • helpful everyone
  • great colorist
  • great experience
  • bad attitude
  • rude terrible customer service
  • full trim
  • big hug
  • great talent
  • love new phyto volumizing spray
  • great haircut
  • great front desk
  • great job tatiana